Here is a list of frequently asked questions about website functions:
Question: I lost my password, what do I need to do?
Answer: You can retrieve your password by using the “Forgot Password” link on the login page. If you have any problems please contact our web support by sending an email to firstname.lastname@example.org
Question: I cannot access my account, what do I need to do?
Answer: Contact our web support by sending an email to email@example.com . Someone will respond to your request within 24 hours (except on holidays and weekends) and they will help you find a solution to the issue.